Privacy Policy

Last updated: 1 May 2025  |  Applies to: gamehorizonx.pro

GameHorizonX ("we", "us", "our") operates the website gamehorizonx.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our social gaming services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using gamehorizonx.pro, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.

1. Who We Are

GameHorizonX is a social gaming entertainment platform operated from Australia. Our registered address is Level 3, 680 George Street, Sydney NSW 2000, Australia. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Your name and email address when you submit our contact form or subscribe to our newsletter.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and game activity (e.g., spins, token counts stored in your browser's local storage).
• Technical Data: IP address, browser type and version, operating system, referring URLs, and device information collected automatically via server logs and analytics tools.
• Cookie Data: Information stored in cookies and similar technologies as described in our Cookie Policy.

We do not collect sensitive information such as financial data, government identifiers, health information, or payment card details. Our platform does not involve real-money transactions of any kind.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide customer support;
• To send you newsletters and updates about GameHorizonX (only if you have subscribed);
• To improve our website, games, and user experience;
• To monitor and analyse usage patterns and technical performance;
• To comply with legal obligations under Australian law;
• To enforce our Terms of Use and protect the security of our platform.

4. Legal Basis for Processing

We process your personal information on the following grounds: (a) your consent, where you have provided it; (b) the performance of a contract or service you have requested; (c) our legitimate interests in operating and improving our platform; and (d) compliance with legal obligations.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Service Providers: Trusted third-party providers who assist us in operating our website (e.g., hosting, analytics, email delivery), bound by confidentiality obligations;
• Legal Authorities: Where required by law, court order, or government regulation;
• Business Transfers: In the event of a merger, acquisition, or sale of assets, subject to the same privacy protections.

6. Data Storage and Security

Your personal information is stored on secure servers located in Australia or in countries with equivalent data protection standards. We implement industry-standard security measures including encryption, access controls, and regular security reviews to protect your data from unauthorised access, disclosure, alteration, or destruction.

Game progress data (tokens, scores) is stored locally in your browser's localStorage and is not transmitted to our servers.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers may unsubscribe at any time. Contact form submissions are retained for up to 12 months.

8. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information (subject to legal obligations);
• Opt out of direct marketing communications at any time;
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on gamehorizonx.pro. For full details, please read our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., Gambling Help Online). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

GameHorizonX is strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided personal information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, GameHorizonX, Level 3, 680 George Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234 (Mon–Fri, 9 AM–6 PM AEST)